RE32RC21 – Technology and Real Estate Brokerage
Stay Current. Work Smarter. Protect Your Business.
2 hours of Massachusetts Continuing Education credit
Technology and Real Estate Brokerage (RE32RC21)
Course Learning Objectives
Technology Is Now Part of the Transaction
The Technology Toolbox
Technology Does Not Change Our Responsibilities
Marketing Has Gone Digital
Massachusetts Advertising Requirements
Social Media Advertising Example
Websites and Agent Pages
Technology and Fair Housing
Technology and Lead Generation
Customer Relationship Management — CRM
Protect the Information in Your CRM
Email Is a Business Record
Text Messaging in Real Estate
Email and Text Scams
Wire Fraud Scenario
Electronic Signatures
Digital Transaction Management
Technology Doesn't Replace the Transaction File
Digital Recordkeeping
Cloud Storage
Your Smartphone Is a Business Computer
Password Security
Phishing: Would You Click?
Public Wi-Fi and Real Estate
Social Media and the Real Estate Professional
Think Before You Post
Online Reviews and Reputation
Scenario: The Angry Facebook Post
Cybersecurity and Real Estate
Business Email Compromise
Wire Fraud Prevention
Malware and Ransomware
What If a Device Is Lost?
Photography and Copyright
Video and Virtual Tours
Virtual Staging
Drones in Real Estate
Technology Can Create Evidence
Artificial Intelligence in Real Estate
AI Can Be Wrong
Protect Confidential Information When Using AI
AI, Fair Housing and Advertising
Deepfakes and AI-Generated Fraud
Broker Supervision and Technology
Brokerage Technology Policy Checklist
Final Scenario: One Agent, Multiple Problems
Technology Best Practices
Course Conclusion